Shipping Policy

Thank you for choosing Contoura. We are committed to ensuring that your order is processed efficiently and delivered safely.

Shipping Information

All orders are carefully packaged to help maintain product quality throughout transit.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

Processing Time: 1–2 Business Days

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Please note that overnight shipping refers to carrier transit time after your order has been processed.

Currently, Contoura ships only within the United States.

At this time, we do not offer international shipping.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become available.

While we strive to meet all estimated delivery times, delays may occasionally occur due to:

Contoura is not responsible for delays caused by third-party shipping carriers.

Customers are responsible for providing accurate shipping information at checkout.

Contoura is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping addresses.

Additional shipping charges may apply if an order must be reshipped.

If your package arrives damaged or appears to be lost, please contact us within 48 hours of delivery or the expected delivery date.

Please include:

Our customer support team will review your request and assist you as quickly as possible.

If you have any questions regarding shipping or your order, please contact us:

Contoura